Acceptance
By using this website or purchasing park services, you agree to follow posted park rules, safety instructions, waiver requirements, and these terms.
Legal
Terms of Service
These Terms of Service apply to use of the Super Llama Inflatable Park website, tickets, waivers, parties, memberships, and guest services.
Third-Party Services
Super Llama Inflatable Park uses third-party services to operate the website and guest experience. These include ROLLER for booking, ticketing, waivers, memberships, and payments; Google services, including Google Analytics and Google Search or Maps-related tools; Microsoft Clarity for website analytics, heatmaps, session recordings, and user behavior insights; payment processors and booking technology providers; and email or communication providers.
Third-Party Policies
Third-party services may collect, process, store, or receive information according to their own privacy policies, terms, security practices, and legal requirements. We do not control every aspect of those third-party services, and use of those services may be subject to separate terms.
Tickets and Admission
Tickets are subject to availability, posted session rules, park capacity, and operating hours. Some attractions may be unavailable for maintenance or special events.
Waivers and Safety
Guests entering play areas must have a valid waiver. Minors must have a waiver completed by a parent or legal guardian.
Birthday Parties and Groups
Party, booking, and event questions should be directed to party@superllama.com. Deposits, timing, guest counts, and food policies are subject to the selected package.
Memberships
Memberships are managed through the ROLLER system and may require account verification, payment method updates, and minimum commitment terms.
Refunds and Cancellations
Refunds, rescheduling, no-shows, and cancellations are subject to posted park and package policies.
Contact
For support questions, email support@superllama.com.